Terms & Conditions
Please read through our wholesale terms and conditions before proceeding with your wholesale order.
WHOLESALE APPLICATION PROCESS
To become a wholesaler for Forbidden Skin, interested parties must complete the designated wholesale application form. Once you have submitted the registration form, we will review your application and notify you via email once approved. After approval you will be able to use your assigned discount code to place an order.
Forbidden Skin reserves the right to approve or decline wholesale applications based on business viability and alignment with our brand values.
QUALIFYING TO BECOME A STOCKIST
Wholesale customers must meet the minimum opening order of R2500 in their shopping cart to qualify for wholesale pricing.
The Supplier reserves the right to adjust minimum order requirements at its discretion.
PRICING AND PAYMENT
Wholesale prices are provided upon approval of the wholesale application. After approval of your wholesale application, you will be able to shop with your code. If it's your first order, please note that wholesale prices are only activated once your wholesale shopping cart subtotal reaches the minimum opening order amount of R2500 (based on wholesale prices).
All prices are listed in ZAR and are subject to change without prior notice.
Payment needs to be made on one of the secure platforms supplied at checkout. As an exclusive stockist, you can benefit from our PayJustNow option at checkout which allows for payment over three interest-free instalments.
ORDERS & SHIPPING TERMS
Orders are processed upon receipt of payment.
The Supplier is not responsible for delays in delivery caused by circumstances beyond its control, such as natural disasters, strikes, or transportation issues.
Free shipping on orders over R2 500 within Cape Town & Surrounds*
Free shipping on orders over R3 500 outside of Cape Town**
R99 shipping on orders less than R2 500 within Cape Town & Surrounds*
R99 shipping on orders less than R3 500 outside of Cape Town**
*Cape Town, Somerset West, Paarl & Stellenbosch.
**All other areas within South Africa.
International shipping is not available on the wholesale platform. Please email forbiddenskinza@gmail.com for more more information.
Your order will be dispatched within two working days of receipt. Payment will need to be made through one of the payment methods offered on the portal.
Delivery to main city centres usually takes 1 to 4 working days, while remote areas may require up to 7 working days. Deliveries are made Monday to Friday between 9 am and 5 pm and are not scheduled for weekends or public holidays. Please ensure someone is available at the delivery address to accept the order.
While rare, unforeseen circumstances such as adverse weather or strikes may cause delivery delays. Late delivery does not qualify for a refund or cancellation. If your delivery exceeds the estimated times, please contact forbiddenskinza@gmail.com with your order number for assistance.
RETURNS AND EXCHANGES
Wholesale customers must inspect all products upon receipt. Any discrepancies or damages must be reported within 3 days of delivery.
Returns and exchanges are subject to the Supplier’s approval and must be requested within 3 days of receiving the order.
PRODUCT INFORMATION
Wholesale customers are provided with access to detailed product information, including ingredients, usage instructions, etc.
The Supplier reserves the right to update product information and formulations without prior notice.
MARKETING AND BRANDING
Wholesale customers must adhere to the Supplier’s branding guidelines and may not alter product labels or packaging without written consent.
TERMINATION
Either party may terminate the wholesale agreement with written notice if the other party breaches any terms outlined herein.
The Supplier reserves the right to terminate the agreement for any reason, including but not limited to changes in business strategy or product discontinuation.
CONFIDENTIALITY
Wholesale customers agree to keep confidential all non-public information, including pricing, product formulations, and business strategies, obtained through the wholesale partnership.